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Frequently Asked Questions For Partners

Volunteer Louisiana Partnership

How do I partner with the Volunteer Louisiana Commission?

How do I post volunteer opportunities on the website?

How will volunteers express interest in my opportunity?

What Types of Volunteer Opportunities can I post on the website?

Do you conduct background checks on volunteers?

Updating Organization Information

How do I update my organization's basic information (website, contact information, etc.) in your system?

How do I allow another staff member to access the partner portal?

Submitting New Volunteer Opportunities

How do I submit a NEW Volunteer Opportunity?

What are some tips/best practices for creating an effective Volunteer Opportunity description?

I just submitted my Volunteer Opportunity. Why hasn't it shown up on the website yet?

Editing Existing Volunteer Opportunities

How do I review the Volunteer Opportunities associated with my Organization?

What is the difference between a Volunteer Opportunity and an Occurrence?

How do I edit or update an existing Volunteer Opportunity?

How do I add a new shift (Occurrence) to an existing Calendar Referral Opportunity?

How do I let you know I want an Opportunity to be active/inactive on the website?

I received a notice that my organization's Opportunity/Opportunities are expiring. What should I do?

How do I delete old Volunteer Opportunities?



Volunteer Louisiana Partnership

How do I partner with the Volunteer Louisiana Commission?

Check out our page "About Partnership" under the "For Non-Profits" on the menu. New partner registration is always open. Once you are registered, you will be granted access to our partner portal and will be able to post volunteer opportunities.                                                                                            TOP

How do I post volunteer opportunities on the website?

Only active partners with us can post projects on our website. If you are not an active partner, please visit the become a partner page to learn more about the process. If you are an active partner, please contact Kori Chisham at kchisham@crt.la.gov.                              TOP

How will volunteers express interest in my opportunity?

The Volunteer Louisiana Commission website functions as a search engine for volunteer opportunities. Volunteers can search for opportunities based on location, interest and skills. When a volunteer expresses interest in a project, both the project contact and the volunteer will receive each other's contact information. Volunteers will expect an email from your nonprofit contact to confirm opportunity details. We highly recommend that the organization's staff contact the volunteer within 2-4 business days.                                                                                                 TOP

What types of Volunteer Opportunities can I post on the website?

As a nonprofit partner, you can post a wide variety of volunteer opportunities to the Volunteer Louisiana website depending on your needs. Whether you're looking for a skilled volunteer to work on your social media plan or a group of volunteers to help out at an upcoming event, we can help you get the word about your volunteer needs to the thousands of volunteers who visit our website each month.                                                                                           TOP

Do you conduct background checks on volunteers?

We do not conduct background checks on volunteers.                                                    TOP


Updating Organization Information

How do I update my organization's basic information (website, contact information, etc.) in your system?

If you are listed as the primary contact for your organization:

Log into the Partner Portal if you're not already logged in

Click on "My Organization" link on the left.

Click the “Edit” button at the top. From here, you can edit basic information including website, Mission Statement, Address, Phone Number, etc. You can also change the Primary Contact for your organization, as long as they already have access to the Partner Portal.

If you would like to update your organization's profile but you are not listed as the primary contact for your organization, or if you are unsure who has permission to make the changes, please email Kori Chisham at kchisham@crt.la.gov.                                                             TOP

How do I allow another staff member to access the partner portal?

If you are listed as the primary contact for your organization, follow these steps to allow access to another staff member at your organization:

Login to the Partner Portal.

Click on “My Organization” link on the left.

Scroll down and click on “Create Organization Contact” which allows you to enter information for your contact.

When you’ve finished inputting your information, click the “Save” button. A Volunteer Louisiana staff member will be notified that you have created a new staff person and will follow up via email when they have been granted access. This process may take 2-4 business days.                                                                                                                 TOP


Submitting Volunteer Opportunities

How do I submit a NEW Volunteer Opportunity?

Submitting a Volunteer Opportunity that hasn’t previously been posted with Volunteer Louisiana is done through the “Volunteer Opportunity” link on the left.

Then select "Create Volunteer Opportunity", complete the steps and submit.

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What are some tips/best practices for creating an effective Volunteer Opportunity description?

If written well, a Volunteer Opportunity description can be a compelling marketing tool to attract the best volunteers for your organization. The following information should be thoughtfully addressed in a description:

• Position overview
• Title
• Key responsibilities
• Organizational impact of the volunteer tasks
• Sustained community outcomes of the volunteer tasks
• Training provided and/or needed
• Support available to the volunteer
• Commitment (time and location)
• Desired skills and knowledge
• Benefits to the volunteer                                                                                                 TOP



I just submitted my Volunteer Opportunity. Why hasn't it shown up on the website yet?

A Volunteer Louisiana staff member must approve all projects. You will receive an email notice once the project has been approved and posted. If it has not shown up on the website within 2-4 business days, please contact us.                                                                     TOP


Editing Existing Volunteer Opportunities

How do I review the Volunteer Opportunities associated with my Organization?

To view your organization’s Volunteer Opportunities:

Click on the “Volunteer Opportunities” tab and you will be taken to a listing of Volunteer Opportunities.

                                                                               TOP

What is the difference between a Volunteer Opportunity and an Occurrence?

Your Volunteer Posting = 1 Volunteer Opportunity + 1 or more Occurrence(s)

When viewed in the Partner Portal, every posting in your organization’s account will consist of the following:

The Volunteer Opportunity houses all information about:
 

  • What the volunteer position is:
    • Name of the Volunteer Opportunity
    • Position description details (must be edited separately)
    • What type of posting (Calendar Referral vs. Ongoing Referral)
    • “Appropriate for” attributes (e.g. min age, groups, court-ordered volunteers)
  • Why the volunteer position is important:
    • Within the position description, we ask that you include your mission statement and how the position helps support the work you do.
    • Search characteristics based on the impact areas/populations the opportunity addresses.

The Occurrence houses all registration details, such as:
 

  • When the opportunity and its recruitment takes place
  • Where the opportunity takes place
  • How many volunteers are needed
  • Who to contact about getting involved
  • Once the posting is live and volunteers begin connecting with you, the Occurrence is where you can see a list of who has expressed interest.


The Default Location and Connections will be listed here as well. 

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How do I edit or update an existing Volunteer Opportunity?

Click on the Volunteer Opportunity link on the left and then click on the name of the opportunity you'd like to update. At the top of the opportunity, select "Edit" and make changes.

  

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How do I add a new shift (Occurrence) to an existing Calendar Referral Opportunity?

Click on the Volunteer Opportunity link on the left and then click on the name of the opportunity you'd like to update.

Scroll down to the bottom of the Volunteer Opportunity page to the "Occurrences" list. 

Click on "Create New Occurance", enter information and save.

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How do I let you know I want an Opportunity to be active/inactive on the website?
 

Click on the appropriate Opportunity name within the Volunteer Opportunities tab.

Scroll to the occurance and select "Publish" to the left of the occurance name.

Please allow up to three days for us to review your submission. You will receive an email when your project has been approved and is live on our site. (If you need us to inactivate a project you will not receive an email, as it is automatically taken off the live website when you request for it to be made inactive.)                                                                                       TOP

I received a notice that my organization's Opportunity/Opportunities are expiring. What should I do?

The email will include a prompt to update your opportunity (if desired) and a link to take you to your posting in the Partner Portal. If you would like to extend the volunteer opportunity past the current end date:

Log in.

Review the Volunteer Opportunity & Occurrence for accuracy.

Make any necessary edits.

Update the end date to extend your posting.


Please note, ongoing opportunities can be posted up for up to six months at a time. When you update the end date, the Volunteer Opportunity will be resubmitted for approval.       TOP

How do I delete old Volunteer Opportunities?

Our system does not allow for opportunities to be deleted. You can, however "Archive" old opportunities by adjusting the name - e.g. "(Archive) Event Support Volunteers Needed" to more easily sort through which opportunities are current in our system.

Need us to answer a question that is not included on this page?

Please email Kori Chisham at kchisham@crt.la.gov.

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